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Η Qivos αναζητά δύο άτομα για το Client Service: Account Director και Account Manager.

Account Director 
Attiki, Greece · Client Service · ACCD
DESCRIPTION

We are looking for an exceptional & self-starter professional to join our Client Service Team.

Role

The ideal candidate reports to Client Service Director & manages major national and international clients, focusing in the areas of Loyalty Marketing & Customer Relationship Management. 

Responsibilities


  • Developing and implementing Loyalty Marketing & CRM Campaigns and Programs from strategic planning & conceptualization through to budgeting & final evaluation
  • Demonstrate strong knowledge of acquisition, retention, conversion strategies, segmentation as well as campaign ROI
  • Delivering projects within the established line of time and demonstrating the ability to consistently achieve high client service standards
  • Stay abreast of industry trends, business opportunities and best practices
  • Oversee project activities on a day to day basis to ensure flawless and on time completion of tasks
  • Strong knowledge of the online & offline media

Qualifications & Education Requirements


  • Bachelor΄s Degree in Marketing or Business Administration. A double Degree or MBA would be highly regarded.
  • Excellent Command of Greek & English language, both verbal and written

Experience & Skills


  • 10+ years solid background in Marketing and Loyalty Marketing & CRM (strongly preferred)
  • Proven track record of account management skills and handling important national & international clients
  • Expertise in customer segment marketing, aligning targeting, message & program development/execution to drive growth
  • Strong working understanding of the performance marketing industry and supporting technologies
  • Team player
  • Stress management Skills
  • Presentation Skills
  • Result oriented & Analytical Skills
  • Can do & proactive attitude
  • Out of the box thinker

Please, include in your application following code: “ACCD”. To submit your CV click here

Account Manager
Athens, Attiki, Greece · Client Service · AM01

DESCRIPTION

We are looking for exceptional and talented individuals to join our Client Service team:

  • Planning & delivering Consumer Relationship Marketing campaigns from strategy & conceptualization through to analysis & budgeting
  • Encouraging customer retention & customer loyalty through a variety of media
  • Ability to develop & implement CRM plans for national & international clients



QUALIFICATIONS & EDUCATION REQUIREMENTS


  • University Degree in Marketing
  • A Postgraduate Degree is prerequisite
  • Excellent command of Greek and English language (written and verbal).
  • Fluency in any other European languages will be strongly appreciated



EXPERIENCE 


  • At least 6 years solid background in Marketing and Customer Relationship Management ideally in a similar industry
  • Strong background in customer acquisition, re engagement & retention strategies
  • Proven track record of success and achievement as member of Client Service Team. Extensive account management skills based on important national & international clientele
  • Experience in all aspects of developing and managing marketing strategies
  • Understanding of the online & offline media as well as Social Media environment



REQUIRED SKILLS


  • Excellent communication skills, with the ability to speak and listen, as well as clearly express their ideas
  • Strong project management & analytical skills.
  • Efficiency in establishing trustworthy relations with clients
  • Availability of traveling abroad (within Europe) as well as efficiency in a cross-cultural work environment will be strongly appreciated
  • High organized & punctual , coping with tight deadlines
  • Ability to make swift decisions and solve problems quickly
  • Creative & innovative thinker
  • Presentation skills
  • Multitasking
  • Ability to work effectively within deadlines as a member of a team
  • Sharp eye on details

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